Skip to content
Travel and venues: Caravan and holiday parks

Caravan and holiday parks: holidaymakers on the portal, staff on EAP-TLS, a personal WiFi key per owner

Owners keep a private network all season on a key that is theirs. Holidaymakers sign in on the portal, staff authenticate with EAP-TLS, and the park's tills, barriers and cameras get MAC-bound keys apart from everyone else.

  • 80,000+ venues in 90 countries
  • 500 million logins a year
  • 99.9% RADIUS uptime SLA
  • 99.999% uptime
Illustration
Illustration: one xPSK SSID with a unique key per device, resident, tenant and contractor, each on its own VLAN and bandwidth limit, revocable on its own.
Book my design session

Who is on the caravan and holiday parks network

Who is on the park network, and the lane each one gets

Owners' holiday homes each get a private network for the season, holidaymakers use the portal, and point-of-sale devices, barriers and cameras sit on locked-down keys.

Who is on the park network, and the lane each one gets
Who or what connectsNetworkAuthenticationPlacementWhat starts and ends access
HolidaymakersOpenCaptive portal sign-in, consent recorded (or SSO, social, SMS)Guest VLAN, client isolation onConsent recorded at sign-in
Park management, reception and maintenance staffSecureEAP-TLS, certificate from your MDM over SCEPVLAN by directory groupAccount disabled, and RADIUS CoA ends the session
caravan and lodge ownersxPSKIndividual key, MAC-bound (a private network for the season)An owner VLAN per key set, apart from holidaymakers and from each otherRuns for the season, revoked alone if the plot is sold
On-site shop, bar, restaurant and leisure operatorsxPSKIndividual key, MAC-boundA network per business: its own VLAN and key setRevoked when the lease ends, one business at a time
Park tills and card terminalsxPSKIndividual key, MAC-boundA payments VLAN, apart from guests and ownersOne key per device, rotated or revoked alone
Barriers, gates, CCTV and meteringxPSKIndividual key, MAC-boundA site-systems VLAN, unreachable from owners and guestsKeyed at install, revoked at decommissioning

Placement is what RADIUS returns at authentication: a VLAN, or a role or group policy, depending on your vendor. Your access points and gateway enforce it. VLAN numbers on the illustrations are examples.

Caravan and holiday parks: open, secure and xPSK

Three networks, each doing its own job

Identity decides the VLAN inside each network, so one SSID carries many groups.

Holidaymakers and seasonal staff: portal and onboarding lane

The public lane for people who stay a week, and the BYOD lane for seasonal staff on their own phones.

  • Holidaymakers on the portal. SSO, Google, Apple, Facebook or SMS with consent recorded for GDPR and CCPA, and under 15 minutes to add the splash URL and RADIUS to a controller.
  • Seasonal staff with no MDM. Sign in once in the Purple app and a WiFi pass installs on Windows, macOS, Linux, iOS and Android.
Illustration

Lifecycle

Key lifecycle: season start, place, operate, season end

The owners' register and season dates are the system of record, and a key lasts as long as its agreement.

Issue from the owners' register

At season start import the register and each owner gets a key set with the season's end date. Park devices are keyed at install.

Illustration

Place each owner on its own VLAN

RADIUS returns the VLAN, role or group policy, depending on your vendor, with a bandwidth limit per key. Owners, businesses and park systems land on separate lanes.

Illustration

Operate one log across the park

Every accept and reject carries the plot, the business or the device and the reason, so "my TV will not connect" is a lookup on the log and not a drive round the loop road.

Illustration

End one owner at plot sale or season end

A plot that is sold has its key revoked alone and nobody else is touched, with RADIUS CoA ending the live session on access points that support it. Season keys stop on the end date.

Illustration

One authentication log

One authentication log across the whole park

Owners, guests, businesses and park systems share one log, so a site manager sees what is online and where without walking the pitches.

  • Which plots' owners are connected, and on which access point.
  • Which park systems are online, and on which VLAN.
  • Which tills authenticated today, and which were rejected and why.
Illustration

Audit

Park tills apart from owners and guests: what the assessor tests

The shop, bar and reception take cards on the park's access points. Purple never touches card data, and segmentation gives the assessor a VLAN map and log.

  • PCI DSS v4.0.1 Req 2.3.2

    Wireless keys must change when anyone who knows them leaves. A key per device makes that one rotation, and not every till on the park.
  • PCI DSS Req 8 and 10

    Every authentication is logged with the identity and the reason, and streamed to your SIEM as evidence.

Works with

Your directory, your MDM, your SIEM, your access points

Nothing is replaced. Purple Access sits on the systems your team already runs.

  • Identity providers

    Over SAML and SCIM. Group membership decides the VLAN.
    • Microsoft Entra ID
    • Okta
    • Google Workspace
  • Device management

    EAP-TLS certificates delivered over SCEP, with a compliance-gated join.
    • Microsoft Intune
    • Jamf Pro
    • JumpCloud
    • Kandji
    • Hexnode
    • Iru
    • Addigy
  • SIEM

    The authentication log, over webhook or syslog.
    • Microsoft Sentinel
    • Splunk
    • Elastic
    • Datadog
  • Access points

    Mixed estates are supported.
    • Cisco Meraki
    • HPE Aruba
    • Ruckus
    • Juniper Mist
    • Ubiquiti UniFi
    • Cambium
    • Extreme
    • Fortinet

Proof

A platform proven at 80,000+ venues

80,000+
venues run on Purple, in 90 countries
500M
logins a year
99.9%
cloud RADIUS uptime SLA, in your contract
99.999%
uptime, with a 99.9% cloud RADIUS SLA and multi-region failover

Add-on: Purple Shield

Add protective DNS with Purple Shield

Purple Shield bolts onto Access or runs standalone, with a DNS policy per VLAN and by time of day, so each group on your three networks gets the filtering that fits it. Page loads up to 500% faster and 20 to 40% less web traffic. Try it free for 30 days.

Illustration

FAQ

Questions IT leads ask

Do we need new access points on the park?

No. Purple Access is a cloud overlay on the access points your park already run: Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet. Mixed estates are supported.

How does an owner's smart TV or speaker, with no portal, get on?

To the device its key is an ordinary WPA2-Personal passphrase, so there is no portal and no supplicant. The key is MAC-bound where the device has a fixed MAC and held on the access point side under each vendor's name for it (Cisco iPSK and EasyPSK, Ruckus DPSK, Extreme PPSK, HPE Aruba MPSK, Ubiquiti UniFi PPSK and Juniper Mist MPSK).

Are owners kept apart from each other and from holidaymakers?

Yes. Each key set returns its own VLAN or role from RADIUS and client isolation is on, so owners, holidaymakers and the park's tills are separate lanes.

What happens to access when a plot is sold?

Revoke that owner's keys and only that owner is affected, because each key is its own entry in RADIUS. The new owner is issued fresh keys.

Does xPSK take our WiFi out of PCI scope?

Purple never touches payment card data. Each till and card machine sits on its own key and its own VLAN, apart from guests and staff, and every authentication is logged as evidence for PCI DSS Req 8 and 10. We hand your QSA the VLAN map and the authentication log to test against.

Book a demo: we issue and revoke a key on a live network

Bring one loop road's worth of lanes: an owner's TV, a bar till, a barrier controller and a holidaymaker's phone. We issue each a key, place it on its VLAN and revoke one live, on the access points you already run.

  1. Tell us what connectsYour SSIDs, your access points and the devices nobody wants to talk about.
  2. We issue a key and revoke it liveOne device, one key, its own VLAN, then switched off while you watch the log.
  3. You leave with the three-network planWhich of your groups sit on open, secure and xPSK, and what to pilot first.

Your design session

Your live key demo

A Purple network engineer runs the demo with you, on your kind of estate.