Visitor check-in: the WiFi tells the host their guest is here
Access invites each meeting guest to get a WiFi pass, checks them in when their phone joins and tells the host at once.
The problem
Reception is the slowest part of a visit
Visitors queue to announce themselves, hosts wait for a call from the desk, and nobody knows who is in the building.
At the desk
A queue to say you have arrived
Every visitor stops at reception to be signed in, even when the host is expecting them.
For the host
The host hears late, or not at all
A call from the desk or a note on a sheet, and a host in another meeting misses it.
For security
No record of who came in
A paper book tells you little about who was on site and when they arrived.
The solution
From the meeting invite to the host's phone
Watch the hosts' calendars
Access checks the calendars you choose every five minutes and keeps every meeting with a guest from outside your domain.
Invite the visitor to get a pass
Each guest gets one email naming the host and the meeting, with a link to a free WiFi pass in the Purple app.
Their phone joins, and they are checked in
On the day the pass joins your secure network over Passpoint, and Access matches it to that day's meeting.
The host hears, once
By email, a Google Chat space or the Purple staff app. Roaming between access points sends nothing more.
FAQ
Common questions
What if a visitor has not set up the pass?
Reception checks them in as usual, and the invite tells them so. Nothing else changes for that visitor.
Which calendars does it read?
Google Workspace calendars, through domain-wide delegation with the read-only calendar scope. Each host's calendar is watched only once a manager adds it in Settings.
Who counts as a guest?
An attendee on a meeting the watched calendar organized, whose email domain is not yours and who has not declined. Colleagues on the invite are never treated as visitors.
How is the visitor matched to the meeting?
By email. The pass carries the email on the visitor's Purple account, and Access matches it to the invite. A guest invited at a different address is checked in by reception instead.
Do visitors know their arrival is shared?
Yes. The invite tells them that joining the WiFi checks them in and tells the host, and that by joining they agree to it.
Do we need a kiosk or new hardware?
No. Check-in runs on the secure network over Passpoint. It works on the access points you already run: Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet.
Let the WiFi check your visitors in
We map which hosts' calendars to watch, who hears of each arrival and how visitors join the secure network. All in a 45-minute design session.
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